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BlastPoint joins Chartwell, Inc. for Free Webinar

November 19, 2020

BlastPoint joins Chartwell, Inc. for Free Webinar

Join BlastPoint CEO and Cofounder Alison Alvarez for an info-packed, free webinar at 2 p.m. EST on Thursday, December 3rd, hosted by our friends at Chartwell, Inc., the utility industry’s go-to resource for connecting utilities with solutions providers and actionable insights. Up-to-date Analysis from a Utility Data Expert In this webinar, offered for free as […]

Commercial Business Personas for Expanding Electric Vehicle Infrastructure

November 12, 2020

Commercial Business Personas for Expanding Electric Vehicle Infrastructure

With data, companies build informed, predictive EV strategies that will bring about smart partnerships and tell them, explicitly, where charging units are needed in order to meet current demand, spur further adoption and grow revenue.

Experience+Expertise With Tony Cebzanov: BlastPoint Welcomes New Principal Software Engineer & Team Lead

November 5, 2020

Experience+Expertise With Tony Cebzanov: BlastPoint Welcomes New Principal Software Engineer & Team Lead

It was the middle of COVID summer when, via Zoom, Tony Cebzanov–native Philadelphian, electric vehicle driver, baseball aficionado–officially joined the BlastPoint team as Principal Software Engineer. A pandemic is a stressful time for anyone to start a new job, let alone contribute to the design of a new software product and simultaneously take on leadership […]

Commercial Personas In Action: Expand Your C&I Lighting Program

October 29, 2020

Commercial Personas In Action: Expand Your C&I Lighting Program

It’s tempting for companies to focus squarely on recouping customers’ unpaid, overdue bills in times of economic strife in order to alleviate their own financial setbacks. While our customers have seen enormous savings by strengthening their Billing and Collections strategies throughout COVID-19, they’re also wise enough to build up their revenue generation efforts. When they’re […]

Live At The SECC 2020 Fall Members Meeting: BlastPoint+Duquesne Light Co.!

October 22, 2020

Live At The SECC 2020 Fall Members Meeting: BlastPoint+Duquesne Light Co.!

This week, BlastPoint goes virtual with the Smart Energy Consumer Collaborative’s 2020 Fall Members Meeting and Workshop to learn, share and connect about all things energy. BlastPoint CTO and Cofounder Tomer Borenstein will be joined today, October 22, at the SECC’s annual Fall Members Meeting by Katherine Scholl, Director of Customer Experience at Duquesne Light […]

Winter Is Coming: How Utilities Should Prepare

October 15, 2020

Winter Is Coming: How Utilities Should Prepare

As we head into the cold, dark months of winter, some utility customers’ already-overdue gas, water and electric bills could hemorrhage. But that doesn’t mean there’s nothing utilities can do to mitigate the situation. In fact, there are a lot of quick, easy steps they can take right now to protect their customers and themselves. […]

BlastPoint Statement on the End of the Pennsylvania Shut Off Moratorium

October 9, 2020

BlastPoint Statement on the End of the Pennsylvania Shut Off Moratorium

On Thursday, October 8, the Pennsylvania Public Utilities Commission voted to partially lift the shut off moratorium that has been in effect since March. Our statement below addresses the main points of the PUC’s motion and what this means for utilities. And stay tuned: next week’s blog post will include our expert tips for operationalizing […]

3 Ways A.I. is Crisis-Proofing Customer Data in 2020

October 8, 2020

3 Ways A.I. is Crisis-Proofing Customer Data in 2020

This article, authored by BlastPoint CEO and Cofounder Alison Alvarez, first appeared here as part of Energy Central’s October 2020 Special Issue: Advances in Utility Digitalization. Customer engagement is a top priority for utilities this year, given the pandemic and current economic conditions. With so many people facing hardship, utilities have embraced new technologies like […]

A Pittsburgh Utility is Prioritizing Customer Outreach Through COVID-19

September 24, 2020

A Pittsburgh Utility is Prioritizing Customer Outreach Through COVID-19

Pennsylvania’s Public Utility Commission (PPUC) voted on September 17th to, once again, keep the state’s utility shut-off moratorium in place. This may seem like a win for financially struggling residents whose lights, water and heat will stay on even if they don’t pay their bills. But utility companies are worried about what lies ahead for […]

Blog: Transportation Electrification Progress Continues Throughout COVID-19

September 17, 2020

Transportation Electrification Progress Continues Throughout COVID-19

In January 2020, BlastPoint put together a list of five trends in the electric vehicle industry that we hoped would flourish sometime during the year. Then COVID-19 hit and everything changed. The pandemic doesn’t seem to have thwarted progress in transportation electrification, however. Some of our wishes have come true, and other promising ones have […]

Special Report Available For Download Now: Commercial Business Personas For B2Bs

September 10, 2020

Special Report Available For Download Now: Commercial Business Personas For B2Bs

Target, partner, lead and grow: How companies using commercial business personas keep customers happy and increase revenue, even during a crisis. Businesses across industries have reached far beyond simply knowing who their commercial customers are in order to serve them better. Today’s savvy leaders know that providing relevant solutions to modern-day problems requires embracing the […]

Commercial Personas For B2Bs: A Sneak Peek At Our Upcoming Report

September 3, 2020

Commercial Personas For B2Bs: A Sneak Peek At Our Upcoming Report

Customer personas have become critically important sales and marketing tools, but they’re not just for B2C companies anymore. Find out what commercial personas are, and how businesses that serve other businesses use them to grow, smarter—even during a pandemic. This week we’re giving you a sneak peek at our forthcoming report: “Why B2Bs Need Commercial […]