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Resources · Webinars

Live & On-Demand Webinars.

Sessions with our data scientists and industry partners — practical, no-fluff conversations on customer intelligence for utilities, credit unions, and banks. Register for what’s next, or watch any past session on demand.

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Every Session

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Showing 12 of 12 on-demand webinars

On-Demand
Utilities

Rate Case Season: How to Model Low-Income Bill Impact Before the Commission Asks

Rate cases are getting more complicated. Commissions are asking harder questions, intervenors are arriving with household-level data, and utilities that built nothing before they filed are finding out why that's a problem.

Rate CaseWatch Now
On-Demand
Utilities

The Affordability Pressure Utilities Can't Ignore

How 600+ utilities compare on affordability pressure -- and what CX, collections, and program leaders should do about it.

Pressure PointWatch Now
On-Demand
Utilities

Demand Response: Why Customers Say Yes but Don't Convert

What 2,091 consumers told SECC about demand response, and what utility DSM and program leaders should do about it.

DSM · June 2026Watch Now
On-Demand
Utilities

Facing LIHEAP Uncertainty with Action: How Utilities Can Navigate Risk and Support Low-Income Customers

How utilities can navigate risk and support low-income customers with actionable, data-driven strategies.

Low-Income ProgramsWatch Now
On-Demand
Utilities

Estimating Outage Predictions

A BlastPoint & DTE session on using predictive analytics to anticipate and manage outages at the household level.

With DTE EnergyWatch Now
On-Demand
Utilities

AI-Powered Strategies for Reducing Call Center Volume at DTE Energy

How DTE Energy leverages AI-driven insights and predictive analytics to reduce call center volume.

With DTE EnergyWatch Now
On-Demand
Credit Unions

Executive Intelligence: Using the CUScorecard to Decode Your Growth & Risk Profile

See how the CU Scorecard uses NCUA data to benchmark your credit union and surface early growth and risk signals.

CU ScorecardWatch Now
On-Demand
Credit Unions

The 3 Moves Behind Q1's Fastest-Growing Credit Unions

The three data-backed moves behind Q1 2026's fastest-growing credit unions, and how to put them to work.

Growth StrategyWatch Now
On-Demand
Credit Unions

From Loan to Loyalty: Data-Driven Strategies for Engaging Every Member

Data-driven strategies to turn indirect borrowers and other under-engaged members into loyal, active relationships.

Member EngagementWatch Now
On-Demand
Credit Unions

CU Wrapped - The Hidden Trends Credit Unions Must Act on in 2026

The hidden trends shaping credit union growth in 2026, based on Q4 data and the CU Scorecard's 2025 annual review.

2026 TrendsWatch Now
On-Demand
Banks & Financial

Increasing Checking Accounts with AI-Driven Insights

Proven strategies to grow checking accounts, with BlastPoint CTO Tomer Borenstein and industry leaders.

With Tomer BorensteinWatch Now
On-Demand
Banks & Financial

Small Bank, Bigger Margins: The 3 Plays Behind Q1's Most Profitable Community Banks

The three data-backed plays behind Q1 2026's most profitable community banks, and how to strengthen your margins.

ProfitabilityWatch Now

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