Frequently Asked Questions

BlastPoint is a customer intelligence platform built for credit unions and utilities that turns your member data into predictive models and actionable segments. It is not a generative AI tool and not a large language model. Think less ChatGPT, more cancer-detection AI: purpose-built models trained on real behavioral data to surface what is shifting before it becomes your problem.

Unlike generic AI tools, BlastPoint handles the full data stack: ingestion, identity resolution, feature engineering, model validation, and production scoring. Your team gets answers without needing a data science department to run the system.

Yes. Every BlastPoint employee is US-based, every server is US-based, and data does not cross US borders in transit, storage, or processing. This is a contractual commitment, not a policy statement.

This matters for NCUA examiners, who are increasingly asking institutions to document exactly where data lives and who can access it. A policy statement does not satisfy that question. A contract clause does.

No API required. You send a CSV export from your core system over an encrypted SFTP connection. No middleware to build, no integration project to manage.

BlastPoint’s team handles everything after the transfer. The first step is an audit of what you have, where it lives, and what is needed to reach your specific objectives.

A minimum credible internal AI platform requires five concurrent technical roles and runs $700K to $1.1M per year in direct labor alone. Infrastructure, data licensing, security tooling, monitoring, legal, and pipeline rebuilds commonly add another $1.2M or more.

Most build estimates price the first demo and miss the ten-year obligation. Every production model creates permanent obligations around retraining, monitoring, governance documentation, and exam readiness that require dedicated headcount indefinitely.

Yes. BlastPoint provides the data infrastructure, not just the models. If you can supply your transaction data, BlastPoint handles ingestion, cleaning, identity resolution, and enrichment.

You do not need a pre-built data lake or a mature data team. Most credit union customers go from raw data to first insight in 30 days or fewer.

BlastPoint typically delivers first actionable member intelligence within 30 days. Because pricing is fixed with no per-token cost, the ROI math is predictable from contract day one.

Clients have used the platform to increase campaign conversion rates, identify at-risk members before attrition, and surface loan product opportunities not visible in standard reporting. The fixed pricing model means utilization does not create unexpected cost overruns.