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Graphic representing home energy efficiency. House with lightbulb and green leaves.

June 3, 2021

Energy Efficiency Solutions With A.I. Superpowers, For Utilities

One way utilities can meet regulatory and environmental goals is by optimizing their energy efficiency programs. But how? Easily and efficiently, using BlastPoint’s data-driven customer intelligence platform. Create a personalized customer experience at scale, hit energy efficiency benchmarks, increase customer satisfaction and more, with A.I. for energy efficiency. Learn more! Utilities are looking for ways […]

If You Build It, Will They Come? EV Charging Guidance For Facilities Managers

May 27, 2021

If You Build It, Will They Come? EV Charging Guidance For Facilities Managers

BlastPoint CEO Alison Alvarez shares the challenges and benefits of electric vehicle (EV) charging in this month’s issue of the Facilities Management Journal (FMJ). Facilities managers who may be wondering whether now is the time to install EV infrastructure will want to check out Alison Alvarez’s take on the benefits of charging stations at commercial […]

colorful people looking at phones and laptops

May 19, 2021

How to Segment Customer Communications to Increase Revenue & Satisfaction: Webinar 5/20!

Join us live on Thursday 5/20 at 1 PM EST for a free webinar! BlastPoint’s Alison Alvarez will be chatting with Questline’s Brian Lindamood on how utility business teams can use customer segmentation and data-driven personas to generate higher revenues and better customer satisfaction.  Up-Leveling Your Company’s Customer Intelligence Every customer has different wants, interests […]

Woman with baby seated in front of apartment building

May 13, 2021

EV Readiness, Part 3: Roadblocked EV Buyers

People who are not actively pursuing electric vehicle adoption but may be open to it sometime in the future are what we’re calling Roadblocked EV Buyers. Learn about their demographic, lifestyle and consumer traits in Part 3 of our series on EV Readiness. Understanding what makes this group tick should help you begin to break […]

Young couple in front of townhome

May 6, 2021

EV Readiness, Part 2: Emerging EV Buyers

People who are curious about electric vehicle ownership and expressing mild interest in buying one eventually are Emerging EV Buyers. They share certain demographic, lifestyle and consumer traits that we’re sharing today, in Part 2 of our 3-part series on EV Readiness. Drive EV adoption in your region by targeting Emerging EV Buyers now, with […]

Family of 4 standing in front of suburban house

April 29, 2021

EV Readiness, Part 1: Customers Who Are Ready To Buy

People who are ready to buy an electric vehicle share certain demographic, lifestyle and consumer traits. Drive EV adoption in your region by targeting them now. In the first of this 3-part series on EV Readiness, we show you how. Learn what distinguishes them from Emerging and Roadblocked customers, where to find them and how […]

Equity, Empathy, Engagement: Highlights From SECC’s Consumer Symposium

April 22, 2021

Equity, Empathy, Engagement: Highlights From SECC’s Consumer Symposium

The Smart Energy Consumer Collaborative (SECC) wrapped up its 2021 Smart Energy Consumer Symposium yesterday. It was a fantastic, two-day, virtual event that brought together utility, research and policy professionals to swap ideas and workshop strategies for advancing the energy industry. Here are some of BlastPoint’s favorite moments! Jump to: Empathy and Flexibility Equity and […]

Image promoting SECC Consumer Symposium featuring panel speaker Alison Alvarez, CEO, Co-founder, BlastPoint

April 16, 2021

How to Grow Electric Vehicle Adoption: BlastPoint Heads to SECC’s Consumer Symposium

BlastPoint CEO Alison Alvarez joins the Smart Energy Consumer Collaborative’s annual Consumer Symposium next Wednesday, April 21, alongside a panel of other electric vehicle industry experts. She’ll share data-driven insights businesses can use to grow consumer EV adoption. Register for SECC’s 2021 Consumer Symposium Smart Energy Consumer Collaborative kicks off its annual Consumer Symposium next […]

Image showing two women charging their electric vehicles at a charging station

April 8, 2021

EV Purchase Pain Points: Understanding Customer Concerns

Many drivers are still hesitant about switching to EV. Understanding where they’re coming from and what they want to know helps manufacturers, dealers and utilities engage them with relevant messaging. Here are 5 of their biggest concerns. Range anxiety Environmental and labor practice concerns Questions about battery life in cold climates Barriers to home charging […]

people lifting a lightbulb with Texas in the background

April 1, 2021

What Texas Electricity Customers Want

February’s ice storms cut off power and water to millions of Texans and caused 111 deaths. In a state that values free markets, competition and energy choice, those affected by the disaster may be considering switching utility companies. What might they be looking for in a new service provider? Texas is known for a lot […]

Two people looking stressed out sitting next to enlarged piles of paper symbolizing a pile of debt

March 25, 2021

The Utility Shut-off Freeze Is Ending. Now What?

Pennsylvania joins a growing number of other states when its utility service termination moratorium ends March 31st. What can regulated providers do to curb the expensive disconnection-reconnection process? And how can they protect vulnerable customers before it’s too late? On April 1, nearly 850K Pennsylvanians who owe unpaid gas, water or electric bills could have […]

Image showing electric car, earth, a light bulb, wind turbines and people

March 18, 2021

EV Planning With A.I.: BlastPoint & ATCO present at SEPA EV Meeting

The Smart Electric Power Alliance (SEPA) hosts BlastPoint’s Tomer Borenstein alongside ATCO’s Will York on 3/18. They’ll be sharing insights on using artificial intelligence to build smart EV expansion plans, drive customer adoption and build strategic partnerships. We’re honored to have BlastPoint CTO and Cofounder Tomer Borenstein, with special guest Will York of Canada’s ATCO, […]